All purchases are final. No refunds, returns, or exchanges are allowed once a purchase has been completed. Please inspect your order immediately upon arrival to ensure all items are present and in good condition.

If your products arrive broken or defective, please contact us immediately via email or WhatsApp with clear photos of the damage. We will evaluate your claim and work with you to find a resolution.

If you receive a wrong order or incomplete shipment, email us with details right away. For exchanges, items must be in their original packaging and unused condition. We will evaluate the issue and arrange an exchange for the correct items. Any discrepancies must be reported within 24 hours of delivery.