OrnaLuxe

Returns & Refunds

Sample content — final policy to follow

Eligibility

Items may be returned within 7 days of delivery, provided they are unused, in their original packaging and accompanied by proof of purchase.

Refund Process

Once we receive and inspect your return, we'll notify you of approval or rejection. Approved refunds are issued to your original payment method within 5–10 business days.

Non-Returnable Items

Beauty products that have been opened or used, and items marked as final sale, are not eligible for return.

Start a Return

Contact us at ellasakyiwaaackon@icloud.com or call +233 (0) 249 408 987 to initiate a return.